Responsible Gaming

Our Commitment to Your Wellbeing

Gambling Should Be Entertainment

At balance-unbalance2018.org, we believe that gambling through PayID casinos should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.

It's important to set a budget you can afford to lose and to stick to it. Never gamble with money intended for essentials like rent, bills, food, or savings.

Age Verification

Online gambling in Australia is only legal for persons aged 18 years and over. By accessing PayID casinos, you confirm that you are of legal gambling age in your jurisdiction. We do not permit access to minors under any circumstances.

If you are under 18, please do not attempt to use these services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and check if you recognise any of these warning signs:

  • Regularly gambling with more money than you can afford to lose
  • Chasing losses by gambling more to try to win back money you've lost
  • Hiding your gambling from family, friends, or partners
  • Experiencing mood swings or irritability when unable to gamble
  • Neglecting work, study, hobbies, or relationships due to gambling
  • Borrowing money or getting into debt to fund gambling
  • Lying about the time or money spent gambling
  • Feeling restless or anxious when not gambling
  • Believing that you have a "system" or special method to win
  • Gambling to escape problems, stress, or negative emotions
  • Failed attempts to reduce or stop gambling

If you recognise any of these signs in yourself, it's important to seek help immediately.

Self-Help Tools & Features

Most reputable online casinos offering PayID deposits provide tools to help you gamble responsibly:

  • Deposit Limits: Set a maximum amount you can deposit over a specific time period (daily, weekly, or monthly)
  • Loss Limits: Set a cap on how much you're willing to lose
  • Reality Checks: Receive pop-up reminders of how long you've been playing and how much you've wagered
  • Session Time Limits: Automatically log out after a set period of gameplay
  • Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino
  • Account Closure: Request to close your account if needed

We encourage you to use these tools proactively. They are there to protect you.

Support Organizations in Australia

If you or someone you know is struggling with gambling, professional help is available and confidential:

Gambling Help Online (Australia)

Website: www.gamblinghelponline.org.au

Australia's national gambling counselling service, offering free and confidential counselling, support resources, and treatment referrals for problem gambling.

Lifeline Australia

Phone: 13 11 14 (24/7)

A crisis support service available 24 hours a day, 7 days a week, providing telephone and online counselling.

Beyond Blue

Website: www.beyondblue.org.au

Phone: 1300 224 636

Provides mental health support and counselling services; gambling-related distress is often linked to mental health concerns.

International Support Resources

For those accessing services from other countries:

GamCare (United Kingdom)

Website: www.gamcare.org.uk

Free, confidential support and treatment for problem gambling.

GamStop (United Kingdom)

Website: www.gamstop.co.uk

The UK's national self-exclusion scheme allowing you to self-exclude from all licensed online gambling operators.

National Council on Problem Gambling (United States)

Website: www.ncpgambling.org

Helpline: 1-800-522-4700

Provides resources and referrals for problem gambling treatment in the US.

Responsible Gambling Council (Canada)

Website: www.responsiblegambling.org

Offers information, resources, and support for problem gambling in Canada.

If You Need Help, Reach Out Today

Problem gambling is a recognised issue, and there is no shame in seeking help. The sooner you reach out, the sooner you can get support.

Whether you're experiencing gambling difficulties yourself or you're concerned about someone else:

  • Contact Gambling Help Online at www.gamblinghelponline.org.au
  • Call Lifeline on 13 11 14 (available 24/7)
  • Speak to your doctor or a mental health professional
  • Contact a counsellor through Beyond Blue on 1300 224 636

Your wellbeing is our